1. Information We Collect
At Aneta Prime Refund Management, we take your privacy seriously. In the course of investigating your fund recovery claims, we may collect personal identification information, financial transaction histories, and communication records relevant to your dispute.
2. How We Use Your Information
Your information is used strictly for the purpose of formulating, filing, and managing disputes on your behalf. This includes communicating with banks, financial institutions, regulatory bodies, and relevant third-party mediators.
3. Data Security
We employ bank-level encryption (AES-256) to protect your financial data in transit and at rest. Access to your case files is strictly limited to authorized dispute agents managing your specific claim. Our systems undergo regular penetration testing and compliance audits to ensure maximum security.
4. Information Sharing
We do not sell, rent, or lease your personal information to third parties under any circumstances. We only share necessary data with the specific financial entities required to process your chargeback, wire recall, or fund recovery.
5. Your Rights & Data Retention
You have the right to access, correct, or delete your personal information at any time. We retain case files only for the duration mandated by financial compliance regulations. If you wish to withdraw your claim and have your data expunged from our active records, please contact our compliance team directly.