1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us understand how you use our platform, remember your login state, and improve your overall browsing experience.
2. How We Use Cookies
We use essential cookies to maintain your secure session when logging into your dispute tracking dashboard. We also use analytics cookies to understand site traffic and improve our recovery services based on user behavior.
3. Types of Cookies We Use
- Strictly Necessary Cookies: Required for the operation of our client portal and secure document upload systems. These cannot be disabled.
- Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
- Functionality Cookies: Used to recognize you when you return to our website, saving your language preferences or case ID.
- Security Cookies: Help us identify and prevent security risks, ensuring your financial data remains safe during transmission.
4. Managing Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the client dashboard may become inaccessible or not function properly.